KYC policy (identity verification)

To keep your account and funds safe and to prevent fraud, we verify identity (Know Your Customer) when needed.

Last updated: January 1, 2026

1When verification is needed

  • Email verification before the first withdrawal.
  • For large withdrawals or unusual transactions.
  • When account ownership or age is in question.

2Details that may be required

  • National ID card, passport or driving licence.
  • Proof of a payment account registered in your name.
  • If needed, a selfie holding the document.

3Privacy of your data

Verification documents are used only to confirm identity and for legal requirements, and are protected under our privacy policy.